journey
The brain of your business, that allows you to interact with users or systems based on their transactions
— data-driven actions and decision
- Define the event source
- Configure a rule
- Trigger multiple actions
collect data and react based on rules
use data to trigger actions to consumers or systems
- Earn&Burn Loyalty Points
- Save user data
- Trigger communication
- Sync data between systems
- Generate reports
- Call any API through webhooks
how to use events to influence behaviours
choose the event source
The channel that initiates interaction with
Orchextra Journey reporting events…
- Transactions from e-commerce
- Interactions from App
- Purchase from POS
- Redeemed coupons
- Loyalty points burned
set up the rules
Select one or multiple rules for the event,
which must comply to trigger an action
- IF transaction > 7 euros
- IF coupon was redeemed
- IF abandoned cart
- IF status = new customer
- IF last purchase > 7 days
trigger multiple actions
Communicate with consumers, systems,
channels, services and all connected platforms
- Send e-mail to consumer
- Save TAG on consumer profile
- Give loyalty points to consumer
- Burn loyalty points from bucket
- Send report to finance team
from event to action
improve your customer journey
we deliver technology and you the purpose
loyalty program
reward consumers
- Earn & Burn
- Badges & Gamification
- Multi Currency & Brand
e-commerce
next best offer
- Register transactional data
- Tagging and user profiling
- Track abandoned carts
mobile app
real time
- Measure Retention Rate
- Send & Receive data
- Omnichannel communication
legacy systems
hard tasks
- Update data in different systems
- Webhooks easy to use
- Recurring tasks and in batch
internet of things
wow effect
- Activate and deactivate devices
- Use sensors as a trigger
- Self-life to connected devices
middleware & data hub
no tech debt
- GDPR Compliance
- Multi use cases
- Safe & Scalable
Key performance indicator
+50
million monthly
events processed
+20
million
consumers
+5
million monthly
communications
+25
million loyalty
points managed
35
Countries
Live
+50
Monthly
Campaigns Live
no excuses for not starting right now!
COST EFFICIENCY
One platform, multiple mechanics and experiences, all through the model Pay as you grow.
Scalability
Delivery Offers in multiple countries and languages, faster than a website.
Time-to-market
Launch multiple offer campaigns in minutes using an out-of-the-box Offer Management.