how to improve the experience of consumers with recruitment and loyalty
unique solutions to improve
the customer experience
The priority for Club VIPS was to transform its traditional and successful loyalty program by providing added value from a completely digital point of view. Thus improving the customer experience.
INCREASE
SERVICE
OFFERING
Club VIPS joined the era of mobility and put an innovative tool within the restaurant sector and loyalty programs, an App free and multi-brand that already has more than 1 million downloads.
how to win the millennial public?
Grupo VIPS wanted to increase the presence of its brand to a younger audience
Club VIPS was born in 1996, a revolutionary loyalty program in our country.
In 2015, the launch of the app version brings together a generation with a habit of mobile consumption, providing added value to the loyalty plan, giving the app a lot of functionality such as:
- Promotions
- Payment gateway
- Bookings
- Orders
- Invoice record
discover
more
here
features
of the app
digital membership card
Plastic will no longer be necessary.
Promotions are available in the same section of the app. No more paper.
EuroVIPS repository
Grupo Vips virtual money and balance of all purchases. Digital wallet that allows consumers to top up their balance and that of other users.
new restaurant features
Geolocation of restaurants / shops and table reservations when filtering by brand or service. Take-away orders in just 4 easy steps, available for your major brands.
fast payment
Practical and fast payment with EuroVIPS, promotions and payment gateway as 1 Click (through the tokenization process to protect the data of the credit card holder).
+ 500.000 downloads
since its launch & 130.000 active users in average
#1 position
in iOS and Android stores, permanently for 5 months
15% purchase tickets
vs. the Club Vips total tickets used in the POS
